Transact is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus. Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in students’ lives. With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1,750 higher education institutions to simplify the student experience across the full spectrum of student life. To learn more about our products, please visit our website located here: Transactcampus.com.
We are currently searching for qualified candidates for Implementation Consultant. Please see the details for the position below.
Title: Implementation Consultant
Location: Remote within the US
Key Responsibilities: This role is a part of our Global Services team, which is responsible for implementing campus card solutions for commerce and security around the world. This team is comprised of Project Managers and Implementation Consultants who are committed to providing our clients with high-quality project management and expert services. This position reports to the Mobile Credential and Access Control Manager with supervision and assistance from Senior Implementation Consultants and Project Managers.
As Implementation Consultant, you will be responsible for participating as a technical team member in the implementation of, but not limited to, Mobile Credential and Access Control solutions. You will have significant responsibilities associated with initial installation, configuration, training and remote client support.
- Independently managing and providing services on short-term technical project engagements
- Meeting established goals for utilization, customer satisfaction and project forecast for completion as set by management
- Delivering onsite and remote installation and go-live support for clients
- Deliver expert training and consultative services to provide optimal system functionality
- Assist the Project Management team with the coordination of hardware shipment
- Knowledge of the TSE system and able to configure Mobile Credential and Access Control elements within the TSE ecosystem
- Configure, troubleshoot, and train on Carrier/S2 Security software
- Knowledge in 3rd part access hardware including, but not limited to Assa Abloy, HID, S2 and Transact
- Understand support 3rd party integrated hardware to provide expert installation services
- Understand hardware components to provide support and escalation to hardware vendors
- Work with supervisors and management to properly escalate issues through Development
Experience:
- Has a degree or certificate in a technical or IT concentration
- Can learn and master new and existing Transact service offerings
- Has a knowledge of MS Office and other MS products
- Has strong interpersonal skills with excellent oral and written communication skills
- Is extremely detail-oriented and driven
- Is client-focused
- Can travel up to 25% domestically
- A background in campus card management, security software and/or higher education is preferred
- Experience with Carrier/S2 is preferred
- Experience with large-scale security system migrations is preferred
- Experience working in large higher ed card office systems is preferred
- LDAP and Shibboleth Authentication knowledge is beneficial
- Experience working in a client technical support role is a plus
- Familiarity with PCI Compliance standards is beneficial
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched 401(k), Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
For more information on other job opportunities and our amazing culture, check us out at transactcampus.com