Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.
We are currently searching for qualified Director of Banking Operations candidates. Please see the details for the position below.
A Director of Banking Operations who will be responsible for overseeing its Banking Operations Department. Manage a team of operations specialists responsible for back-office payment processing operations of the company and managing relationships with company’s payment providers.
Key responsibilities of the Director of Banking Operations include:
- Risk Assessment and Mitigation
- Audit
- Ensuring Compliance with Regulations
- Staying Updated on Regulatory Changes
- Stakeholder Management
- Oversight of Banking Operations
Risk Assessment and Mitigation: Identifying potential compliance risks across the Banking Operations Department and developing strategies to mitigate those risks.
Audit: Work closely with various departments on meeting audit requirements, including ACH audits, third-party service provider audits, and information security audits.
Ensuring Compliance with Regulations: As applicable, ensures compliance with applicable industry and banking regulations, including but not limited to Bank Secrecy Act, AML, OFAC, EFTA, ACH rules and regulations, payment card industry regulations, consumer protection regulations. Direct and supervise temporary staff for annual reporting compliance to include data gathering, file preparations, and uploads to ensure timely distribution of Forms 1099-K, 1099-NEC, and 1099-MISC.
Staying Updated on Regulatory Changes: Monitoring changes in relevant federal and state laws and regulations, card network rules, NACHA rules, and adapting banking operations accordingly. Stays updated on industry trends and identifies opportunities for improvement.
Stakeholder Management: Collaborating with the Legal and Compliance Department and other departments to ensure compliance is integrated into banking operations. Partner with the GM of Payments to improve success of go-to-market efforts. Work closely with the Product teams to ensure payment facilitation efficiencies and effectiveness.
Oversight of Banking Operations: The role will have day-to-day managerial oversight for these areas of responsibility.
- Client Onboarding and Underwriting
- Processing Transactions
- Managing Refunds
- Reconciling Accounts
- Managing Client Data
- Fraud Prevention
- Resolution of Payment-Related Issues
Required Skills and Qualifications:
- 10 + years of relevant experience in the payments processing industry, including but not limited to overseeing all payment operations and systems, ensuring efficiency and compliance as well as implementing risk management strategies. Experience in higher education and healthcare is preferred but not required.
- Deep understanding of applicable laws, including BSA/AML compliance, OFAC, and card network rules.
- Strong analytical and problem-solving skills to identify and address potential risks. Strong attention to detail, ability to analyze complex issues.
- Excellent communication and presentation skills, works collaboratively with other departments including Legal and Compliance.
- Leadership abilities to manage an operations team and build a culture of ethics and compliance within the organization.
- Regulatory expertise, preferably with a relevant professional certification but not required.
Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
For more information on other job opportunities and our amazing culture, check us out at transactcampus.com.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.